Privacy Policy

Who we are

Raven Termite & Pest Control (“we,” “us,” or “our”) operates raventermiteandpest.com and provides termite, pest, bird, and rodent control services throughout Los Angeles, Riverside, Orange, and San Bernardino counties. Our mailing address is 324 South Diamond Bar Blvd, Suite 408, Diamond Bar, CA 91765.

Contact: raventermiteandpest@yahoo.com or 1-866-50-RAVEN.

Information we collect

When you submit our free inspection request form, we collect the details you provide, which may include your name, phone number, email address, city, ZIP code, property type, service needed, preferred contact method, and a short description of the issue.

If you call or email us directly, we also keep the contact details and service notes needed to respond and schedule work.

How we use information

We use inspection and contact information to:

• Respond to your request and schedule inspections or service
• Call, text, or email you using the preferences you choose
• Provide quotes, service agreements, and follow-up care
• Improve our website and understand which pages lead to inquiries

We do not sell your personal information. We do not share it with third parties for their marketing.

Service providers

We use trusted vendors to operate the website and deliver messages — for example, email delivery for inspection requests and website hosting/analytics. Those providers process information only to provide services to us, under their own privacy practices.

Analytics and cookies

We use Vercel Analytics and Speed Insights for aggregate performance and traffic measurement, and Google Analytics 4 (when configured) to understand which pages lead to calls and inspection requests. These tools may use cookies or similar technologies for first-party site measurement. We do not sell personal information, and we do not share it with third parties for their marketing.

You can control cookies through your browser settings. To opt out of Google Analytics measurement across websites, you can also use Google’s browser add-on.

Retention

We keep inquiry and customer records as long as needed to provide service, meet legal or insurance obligations, and resolve disputes. You may ask us to update or delete contact details that are no longer needed by emailing raventermiteandpest@yahoo.com.

Your choices

You can decline marketing-style follow-up at any time by telling us when we contact you. Transactional messages about an active inspection or service request may still be necessary to complete your request.

Children’s privacy

Our website is intended for property owners and managers. We do not knowingly collect personal information from children under 13.

Updates

We may update this policy as our practices or legal requirements change. The “Last updated” date at the top of this page will change when we do. Continued use of the site after an update means you acknowledge the revised policy.

Contact

Questions about privacy? Email raventermiteandpest@yahoo.com or call 1-866-50-RAVEN. See also our Terms of Use.